Thank you for your interest in joining MAD Security. We appreciate your initiative in submitting your resume. Your resume will be carefully review and kept on file for future opportunities that align with your skills and experience. Should a relevant position become available, we will reach out to you directly. Please keep an eye on our Careers page for any new openings and appreciate your proactive approach in connecting with us.

About the MAD Security Team

At MAD Security, your passion for excellence and dedication to integrity can thrive. Every challenge is an opportunity to innovate, and every project is a chance to exceed expectations. As an esteemed team member, you’re not just doing a job; you’re making a difference in a culture that values hard work, accountability, and continuous growth. Be a part of a team where your efforts are recognized and celebrated, your integrity is cherished, and your professional development is a priority.

OUR CORE VALUES

Passion for High Standards and Constant Improvement. We take great pride in the professional quality of our work and will never compromise this quality for short-term gains. The terms "good enough," "that's how it has always been done," and "minimum necessary" do not exist in our culture or business. You will find us continuously improving by setting our standards bar high, and once that standards bar is achieved, we will energetically and passionately raise the standards bar to achieve even more in a perpetual process of constant improvement seeking greatness.

Integrity. We possess and demonstrate the highest set of moral and ethical principles to always do the right thing, no matter who's watching. All our actions are carried out with honesty, honor, and truthfulness, ensuring we perform to the best of our abilities and act on our principles.

We Do the Work (Accountable). We take full ownership of our activities and the results they bring, demonstrating this commitment through decisive actions, not just words. As a team, we hold one another to the highest standards, tackling each task with professionalism and a dedication to success. Our proactive work ethic ensures we achieve our goals through intentional, persistent effort and continuous self-correction. We understand that true excellence is achieved through consistent hard work and consistent, steadfast pursuit of our objectives.

Coachable (Collaboration). Committed to continuous growth, we embrace each person's vast potential for self-improvement. Our culture fosters reciprocal evolution and open dialogue, where listening, challenging, and collaborative solution-seeking are the norm. We prize self-reflection and mutual encouragement, knowing that true coachability means actively seeking—not just accepting—feedback. In our coachable environment, feedback flows freely among all, from supervisors to peers to subordinates, with everyone encouraged to engage in coaching. Being coachable goes beyond receptiveness to guidance; it's about proactively seeking it and acknowledging we all have valuable insights to share and learn from.

Professional. We exemplify the 10 Characteristics of a Professional: Customer Service and Satisfaction First; Expertise is Our Specialty; Do and Deliver More Than Expected; Deliver on What We Say and What We Can Do; Communicate Effectively; Follow Exceptional Guiding Principles; Praise Our Co-Workers; Share Knowledge; Express Gratitude; and Maintain the Right Attitude.

10 Characteristics of Every Professional at MAD Security

Customer Service and Satisfaction First

Understanding and satisfying our customers is the cornerstone to our success. We must do what is necessary to meet those needs.

Expertise is our Specialty

The very word professional implies expertise, and technical competence is essential to our service-oriented structure. We must become an expert in the skills and tools we use in our operations, we must perform to the best of our abilities, and we must keep our knowledge up to date.

Do and Deliver More Than Expected

Professionals are expected to produce results. We strive to complete deliverables before they are due, of higher quality than anticipated, and under budget. Professionals exceed expectations whenever possible.

Deliver on What We Say and What We Can Do

Professionals deliver on promises made. We engage our brain before speaking; Before we say we can do something, we make sure we can do it.

Communicate Effectively

Whether verbal or written, professionals communicate clearly, concisely, thoroughly, and accurately. Effective communication is ultimately our responsibility as a professional.

Follow Exceptional Guiding Principles

Professionals adhere to high ethical values and principles. We appreciate and support our co-workers, practice good manners and proper etiquette, are honest and fair in all our dealings, and have a high ethical and moral standard.

Praise Our Co-workers

Professionals are humble and generous in their praise for others. We respect and acknowledge the talents and capabilities of our co-workers.

Share Knowledge 

Professionals help their peers and co-workers and are respected for doing so. Information isn't a limited resource; our minds won't be emptied by giving away kernels of wisdom or experience. We think of knowledge as an ocean of facts and not a stream of data. It is possible to share what we know and stay one step ahead of the competition — professionals simply apply themselves to learn something new daily.

Express Gratitude

Professionals thank others in a meaningful way that most benefits the recipient.

Maintain the Right Attitude

Professionals are pleasant even during trying times.

About MAD Security, LLC

Founded in 2010, MAD Security is a dynamic, Service-Disabled Veteran-Owned Small Business (SDVOSB) cybersecurity managed security services provider (MSSP). We are dedicated to safeguarding the defense industrial base, maritime, and government contractor businesses from EVIL by simplifying the cybersecurity challenge. Our comprehensive suite of services includes Security Operations Center (SOC) as a Service (SOCaaS), Managed Detection & Response, Incident Response, GRC Gap Assessments, User Awareness Training, Penetration Testing, and more.

Our core SOC services deliver relentless monitoring, rapid threat detection, and swift response to keep our clients' environments secure. By integrating NIST frameworks and standards into all our services, we ensure top-tier compliance and best practices.

Driven by our Core Values—Passion for High Standards and Constant Improvement, Integrity, We Do the Work, Coachability, and Professionalism—our commitment to excellence is unwavering. Recognized as a Top 250 MSSP by MSSP Alert for three consecutive years and honored as an Inc. Best Workplace for two consecutive years, the MAD Security team of cyber warriors consistently delivers exceptional managed services and tailored technology solutions to meet the unique needs of defense industry stakeholders.

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